A511.5.3.RB – Remote Transformational Leadership
February 13, 2016
Richard Martinez
MSLD 511
In the past
most of the studies on transformational leadership has been centered on the
face-to-face leadership. This where the leader is always present with the
followers. In this new day and age of advancement leaders are now being tasked
more and more with leading followers in remote location where the leader cannot
be present with the followers. New technologies like email, phone conferencing,
and video conferencing have allowed the leader to lead their teams from remote
locations. The focus of this scholarly paper is remote leadership. Leadership
interactions that are characterized by electronically-mediated communication
between geographically and physically isolated leaders and followers are what
the term “remote leadership” means (Kelloway, et al, 2002). This is also being
conducted in two studies
In the first study the hypotheses is first,
can recipients perceive and accurately identify leadership styles communicated
by email. Second, is receiving an email with a positive leadership message as
opposed to a negative message perceived to be associated with positive outcomes?
The researchers suggest that both laissez-faire
and management-by-exception styles may be especially relevant to remote
leadership environment. In the second study the researchers hypothesized that
individuals exposed to email messages containing a charismatic or
intellectually stimulating message would express higher levels of task
motivation, and demonstrate higher levels of performance on a laboratory task
than individuals who received email instructions that did not contain these
aspects of transformational leadership (Kelloway, et al, 2002).
For study 1
to answer the two questions being examined in the hypotheses the vignette
approach is used. They had to develop three vignettes that reflect an email
representing transformational leadership, management-by-exception, and laissez-faire. This study used 132
undergraduate students from one Canadian university voluntary and anonymously
participated in the main experiment. No prior classes in organizational
behavior were given to the students prior to the study. The procedure consisted
of the students reading the hypothetical situation containing the email from
Jeff, and Mark’s reply before completing the questionnaires containing scales.
It was administered in class and distributed so no student sitting next to each
other had the same vignettes. 42 read the management-by-exception, 43 read the laissez-faire, and 45 read the
transformational leadership vignette. In the second study the experiment
involved using a group problem solving exercise similar to the well-known NASA
exercise. This required the participants to read a short scenario describing a
survival situation. Their task is to rank in order a list of supplies in terms
of importance with 1 being the most important and 12 the least important. Each
participant completed this task separately. After completing they were then
given a copy of the email containing either a charismatic, intellectually
stimulating, or a transformational message. The participants completed the
survival task individually then as part of a group. They were assigned to a
group according to which message they received. Finally they needed to complete
a brief post-task questionnaire.
The results
in study 1 did demonstrate that individuals did distinguish between different
leadership styles within emails. They were also consistent with the researcher anticipations
that emails encompassing transformational leadership messages were associated
with greater interpersonal justice and satisfaction compared to messages based
on the management-by-exception or laissez-faire
styles. In the subsequent study the results illustrate that in the manipulation
check the participants correctly identified the projected characteristics of
the remote leader. The results also confirmed what they hypothesized about
performance on a problem solving task would be better when groups were
presented with an email from a remote leader that contained specific intellectual
stimulating or charismatic leadership characteristics. However the results did
not support an effect of a charismatic leadership message on an individual motivation
and further research in this area is needed.
This
research does have great value in fully understanding the differences between
remote leadership and face to face leadership. The findings suggested that
remote transformational leadership can still have the same encouraging effects
as face to face interaction. The study also shows that emails can express the
same leadership message as in face to face communication does. This questions
the suggestion that leader-follower distance creates a negative effect on
performance and followers perspective on their leaders. Next is to replicate
these findings in the field setting and they show considerable promise for the
effectiveness of remote transformational leadership (Kelloway, et al, 2002).